Faq

Q: Do DSTV technicians need to be qualified?

A: Yes, all DSTV Technicians need to have done a course on the installations as well a course as to how assist clients with any questions. A qualified DSTV Technician will have a certificate on hand.

Q : How do I know which package to choose from?

A: The DSTV company will assist you with choosing the correct package that will suite your needs.

Q: How long does the installation take?

A: This all depends on the installation requirements needed and how many points have been requested to install.

Q: How does a dual decoder work?

A: a Dual decoder allows different people to watch different channels at each point installed

Q: What is catch up?

A: Catch up is a function on DSTV that allows you to catch up on all programmes missed and can be accessed if you have this function on your package.

Q: Can one upgrade their DSTV if need be?

A: Yes, you can upgrade your package at any point.